ONE THING on Wearing Many Hats

Product people are often elected to jump in and do whatever it takes to make their product successful. In addition to product I've pinch hit in UX, agile coaching, engineering management, ops, business development -- you name it. Taking ownership of outcomes means...

ONE THING on Brilliant Bosses

The best boss I ever had trusted me with everything. He taught me everything about product culture by giving me the mission and letting me loose to figure out what was necessary for myself. John Wang went on to become CMO of HTC and Chairman of Noodoe. Thanks,...

ONE THING on Growing Product Culture

Product culture is spreading.  The idea that making people awesome is at the center of success; The idea that we should put all of our effort to build, test, and learn into achieving that outcome sustainably; The idea that we need to entrust small,...

ONE THING on Bringing Light

Should we upgrade our platform? Should we put a twitter button on the login page? Do either of these address problems in our target market? Are they an important part of a theme we've developed based on market problems? If not, perhaps they can wait. Engineering...

ONE THING on Shy Product People

“A great product manager has the brain of an engineer, the heart of a designer, and the speech of a diplomat," says Deep Nishar, managing director at SoftBank. I've written about product leadership skills in my bookProduct Manager vs. Project Managerfrom...

ONE THING… Playing Catch-Up

It's often a mistake to focus on matching your competition feature-for-feature. All this does is commoditize your market. Instead, focus on creating unique value by developing solutions your competition can't easily duplicate.How many items on your roadmap are "me...

ONE THING… Influence Without Authority

Influence is the superpower of good product people. Few people report to your average PM, but they have outsized impact on their organization. They provide direction on what to build to Engineering; they provide direction on target markets and messaging to Marketing;...

ONE THING… Product Culture Resolutions

Here are some New Year's Resolutions. Some are eerily similar to a talk I gave on product culture. Others not so much. I will: Lead with a vision of human awesomenessBuild small diverse teamsFocus on outcomes over outputLearn and improve continuouslyLearn by...